FREQUENTLY ASKED QUESTIONS

plus accordianminus accordian What is the brand essence and ideology?

YOZO stands for non-conformity and individuality. We believe in breaking free from societal norms and encouraging self-expression through our innovative vape products.

plus accordianminus accordian How many different flavors do you have?

We offer a diverse range of 8 unique flavors, catering to various preferences.

plus accordianminus accordian How many products are there in total?

YOZO offers a total of 3 distinct vape devices, each designed to provide a unique vaping experience.

plus accordianminus accordian What are the different puff sizes of each device?

YOZO comes in three different puff sizes: 800 puffs, 3500 puffs, and 7500 puffs, ensuring options for every user.

plus accordianminus accordian Are the devices rechargeable?

The YOZO 7500 puffs device is rechargeable, providing convenience and sustainability. The other models are designed for one-time use only.

plus accordianminus accordian How do you authenticate the product, for instance, is it an original or counterfeit product?

We ensure the authenticity of YOZO products through a QR code on the packaging. Consumers can scan this code to verify, it would redirect to our official website, guaranteeing genuine YOZO products.

plus accordianminus accordian Can consumers directly buy vapes online from your website?

Yes, customers can conveniently purchase YOZO vapes directly from our official website.

plus accordianminus accordian Where can consumers buy YOZO?

Currently, YOZO products are available in Lahore. However, we have plan to expand our availability to Islamabad, Rawalpindi, and Karachi in the near future.

plus accordianminus accordian How many stores keep YOZO stock?

YOZO products are stocked in various stores across Lahore, ensuring accessibility for our customers.

plus accordianminus accordian What is YOZO?

YOZO defines your inner spark that refuses to conform, igniting when you break free from the ordinary. You are extraordinary, meant to carve your own path, embrace imperfection, and find your true self in the uncharted. Don't be afraid to defy convention, believe in your vision, and let your passion guide you to a remarkable journey of self-discovery and impact.

plus accordianminus accordian What is the minimum age to purchase YOZO?

You must be of the legal smoking age in your state'country.

plus accordianminus accordian How to authenticate my YOZO?

Please click here to verify your device through scanning your QR Code.

plus accordianminus accordian Is there diacetyl in YOZO?

There is no diacetyl in our products, and all our products are certified safe for use.

plus accordianminus accordian What are the main ingredients of e-liquid used in YOZO?

The main ingredients we used in our e-liquid: food grade or pharmaceutical grade propylene glycol and vegetable glycerin, natural & artificial flavors, and nicotine.

plus accordianminus accordian What is the YOZO Warranty Policy?

Disposable Vape Device has a warranty of 12 months from the date of manufacture.

plus accordianminus accordian How to use YOZO?

Inhale like you would a regular vape or cigarette.

plus accordianminus accordian How long can YOZO last?

Actually, it depends on how heavily you vape and how often you use it. Our laboratory data on counting the puffs is a puff per second. If taking a puff for 2-3 seconds or longer, you might feel the puffs are insufficient. It is also affected by factors including power, draw resistance, battery, weather, and temperature.

plus accordianminus accordian What is the shelf life of YOZO vape devices?

YOZO devices have a recommended shelf life of 12 months when stored in a cool, dry place. However, YOZO lasts longer than majority of disposable e-cigarettes in the market.

plus accordianminus accordian How to know when YOZO is empty?

When you cannot puff anything out while the indicator is still working, it is empty.

plus accordianminus accordian How do I know that I need to charge my YOZO vape 'for rechargeable products only'?

When the device is in use and with low power, the indicator will flash three times to indicate that the device needs to be charged. It will not indicate if it is not in use.

plus accordianminus accordian What sets YOZO apart from other vape brands?

YOZO distinguishes itself through its commitment to non-conformity, high-quality flavors, and a range of puff sizes to cater to diverse preferences.

plus accordianminus accordian Are YOZO products safe for consumption?

Yes, YOZO products are manufactured with a focus on safety and quality, adhering to industry standards and regulations.

plus accordianminus accordian Can YOZO devices be recycled after use?

YOZO is dedicated to environmental responsibility. While our one-time-use devices should be disposed off responsibly, our rechargeable 7500 puffs device aligns with sustainability goals.

plus accordianminus accordian What are the ingredients used in YOZO vape flavors?

YOZO uses premium ingredients to create its flavors, which are free from harmful additives such as diacetyl and acetyl propionyl.

plus accordianminus accordian Are there any age restrictions for purchasing YOZO products?

YOZO products are intended for adult consumers of legal smoking age. We do not condone or sell to minors.

plus accordianminus accordian Are there any restrictions on vaping in public places?

Vaping regulations vary by location. It is essential for consumers to be aware of local laws and guidelines regarding vaping in public spaces.

plus accordianminus accordian Does YOZO provide customer support for any issues or concerns?

Absolutely. YOZO customer support team is readily available to assist with any questions, concerns, or issues. Please contact us through our website or customer support hotline for assistance.